Terms & Conditions

Last Updated: 25/11/2025

Welcome to CCTV System Zone. By accessing or using our website, you agree to follow the Terms & Conditions outlined below. Please read them carefully. If you do not agree with any part of these terms, you should not use our website.

1. Introduction

These Terms & Conditions apply to all visitors, customers, and users of our website.
By using our services or placing an order, you accept these terms and agree to comply with them.

2. Use of the Website

• You must use our website for lawful purposes only.

• You agree not to misuse the website, attempt unauthorized access, or disrupt its operation.

• Content on this website may not be copied, reproduced, or distributed without permission.

3. Product Information

• We provide detailed descriptions and images of each product.

• Colors, sizes, and images may vary slightly due to screen settings or manufacturer changes.

• We reserve the right to update, modify, or discontinue any product without prior notice.

4. Pricing & Payment

• All prices are listed in Bangladeshi Taka (BDT).

• Prices may change without prior notice.

• We accept payments through Cash on Delivery (COD) and other available online methods shown during checkout.

• For COD, customers must be available to receive the package and make the payment at delivery time.

5. Order Confirmation

• After placing an order, you will receive a confirmation message or call.

• We reserve the right to cancel any order due to stock shortage, incorrect information, or suspected fraudulent activity.

6. Shipping & Delivery

• Delivery times and charges are explained in our Delivery Policy.

• Any delay caused by courier partners or external factors is beyond our control.

• Customers must provide accurate delivery information.

7. Returns & Refunds

• Our Return & Refund Policy explains eligibility and conditions.

• Items must be returned in original condition, unused, and with full packaging.

• Refunds will be processed only after verification.

8. Warranty

• Warranty (if applicable) depends on the product and manufacturer.

• Warranty does not cover physical damage, burn marks, water damage, or misuse.

• Customers must keep the warranty card and invoice for service claims.

9. User Accounts (If applicable)

If your website allows accounts:

• You are responsible for keeping your account and password secure.

• Any activity under your account is your responsibility.

• We may suspend accounts for suspicious or fraudulent activity.

10. Limitation of Liability

CCTV System Zone will not be responsible for:

• Damages caused by misuse of products

• Delays or failures due to courier services

• Technical issues on the website caused by external factors

Your use of the website is at your own risk.

11. Privacy

Your personal information is protected under our Privacy Policy.
We do not sell or share your information with third parties except for order processing.

12. Changes to Terms

We may update or revise these Terms & Conditions at any time.
Updates will be posted on this page with a new “Last Updated” date.

13. Contact Us

If you have questions about these terms, please contact us:

📞 Phone: +880 1704 808 077
📩 Email: cctvsystemzone@gmail.com
💬 Facebook Page: https://www.facebook.com/cctvsystemzone/